Refund Policy

At Prapti Design, all products are digital downloads. Due to the nature of digital products and instant access, all sales are final.

No Refunds or Exchanges

Once a digital product has been purchased and downloaded, we are unable to offer refunds, returns, or exchanges. This applies to all templates, files, and downloadable content sold on our website.

Please Review Before Purchasing

We encourage you to:

• Carefully read the product description
• Review all preview images
• Check software requirements (e.g., Canva Free or Pro)

Access & Technical Issues

If you experience any problems with:

• Downloading your files
• Accessing the Canva template link
• Opening or using the template as described

Please contact us. We’ll be happy to help resolve any technical issues.

If you have any questions about a product, feel free to contact us before purchasing.

Exceptions

Refunds will not be provided for:

• Change of mind
• Lack of Canva knowledge or experience
• Incompatibility due to not meeting software requirements
• Failure to read product details before purchase

Contact Us

If you believe you’ve received the wrong file or are experiencing technical difficulties, please reach out with your order information so we can assist you promptly.